Privacy policy

What we keep

Your name and email address, so you can sign in.

The tunes, tunebooks and sets you save, and how well you know each tune.

Sessions you record or upload. Only you can listen to them.

Which pages you visit and what you do in the app, so we can make it better.

How we measure the app

We use PostHog to see which features people use, where things go wrong and how fast pages and screens load. It runs on the website and in the iPhone and Android apps, and keeps its data in the EU.

It records the pages and screens you open, what you tap, errors and crashes, loading times, and your device and browser type. Once you sign in, this is linked to your account so we can see how the website and apps are used together.

On the website, PostHog stores a cookie and a little data in your browser to recognise you between visits. It never gets your recordings, the sound the app listens to, or your password.

Listening for tunes

When the app listens to name a tune, it does that on your phone or computer. We never get that sound.

Using Tune Companion from an AI assistant

You can connect Tune Companion to an AI assistant such as Claude. Searching the tune catalog doesn't need an account. To use your own tunebooks, you sign in and choose what the assistant may do: only read your library, or change it too.

We only see the requests the assistant sends us, never your conversation with it. For each request we record which tool it used, what it asked for and a short summary of the answer, such as tune titles, so we can fix problems and improve the tools. You can disconnect the assistant at any time in its settings.

How long we keep it

We keep your account and library until you delete them or ask us to.

What we don't do

We don't sell your information. We don't show ads. We don't use your recordings to teach the app new tunes unless you say yes.

A few other companies help us run the app, like the one that stores recordings and the one that sends our emails. They only use your information to do that job.

Who can see your things

Your tunebooks are private. If you share one, the people you share it with can see it. If you make one public, anyone with the link can see it and your name.

Deleting your things

You can delete tunes, tunebooks and recordings whenever you like. To delete your whole account, or to get a copy of everything we keep about you, email hello@tunecompanion.com. We'll do it within 30 days.

Questions

Email hello@tunecompanion.com. If we change this page, we'll change the date at the top.